Food service administration frequently asked questions.

APP: Can I run Teams with Rentals?
No. Due to the unique scan flow of Food Service that allows users to rent and return containers, the QR codes on the container tags have a unique backend de...
Tue, 1 Nov, 2022 at 11:07 AM
TAG: Where do I place a Container Tag on the reusable containers?
The Container Tags are shipped on sticker rolls and should be adhered to a flat surface on the reusable container. Before the first wash, Container Tags sho...
Mon, 6 Mar, 2023 at 2:35 PM
TAG: Is each Container’s Tag code different?
No. The QR codes printed on containers are unique to the school, not the container. 
Fri, 19 Aug, 2022 at 8:33 AM
TAG: Can I customize the Container Tag?
Container Tags are not customizable to ensure QR code accuracy and program consistency.
Mon, 6 Mar, 2023 at 2:36 PM
TAG: Do we know if the students returned someone else’s container?
The QR code is unique to the school, not the container. A student can pick up any container which is different from the one rented (i.e., roommate) and retu...
Fri, 19 Aug, 2022 at 8:33 AM
TAG: How many washes can the Container Tag handle?
The lifetime of our QR code is estimated at two to three years. When Tags are first applied to containers, they must dry for 24 hours before the first washi...
Fri, 19 Aug, 2022 at 8:34 AM
TAG: What if the QR Code Tag gets damaged?
Please contact the Customer Success Team at for assistance.
Fri, 19 Aug, 2022 at 8:34 AM