We are sorry to hear you’ve experienced an issue with the Fill it Forward App. Follow these 3 troubleshooting steps:
1. Clear app caches by going to Account Setting > App Caches
2. Exit and re-enter your app. (You may need to do this twice).
3. If steps 1 and 2 do not work, delete and reinstall the app.
Please contact firstname.lastname@example.org if your issues persist.