Fill it Forward

GETTING STARTED 5

• Where can I download the Fill it Forward App?
• How do I use the Fill it Forward App?
• Is the Fill it Forward App free to download?
• Can the Fill it Forward App be used without a mobile device?
• Is the Fill it Forward App available outside of North America or in other languages?

SCANNING 4

• Is there a scan limit?
• How are the environmental footprint metrics calculated?
• Why is my reuse represented through diversion metrics?
• Do you sell my data?

GIVING PROJECTS 7

• What charities are featured in the Fill it Forward App?
• How are Giving Projects selected?
• How are Giving Projects funded?
• What is WASH?
• Can we support a different charity?

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PERSONALIZATION 5

• How do I add a second bottle?
• How do I change the size of my water bottle?
• How do I add reusable bag tracking to my user profile?
• How do I change my screen name?
• How do I rejoin a Custom Group?

TROUBLESHOOTING TIPS 7

• General Troubleshooting
• Cannot remember password
• App is not scanning
• Stuck on a white screen
• Lost my streak

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