FAQ

Is your app free to download?
Yes, our Fill it Forward app is free to download on Android and iOS. In order to use the app you do need a Fill it Forward tag that can be purchased on our ...
Fri, 21 Feb, 2020 at 12:21 PM
Where can I download the Fill it Forward app?
The Fill it Forward app is available on the App Store and Google Play.
Thu, 30 Apr, 2020 at 6:23 PM
I got a Fill it Forward sticker, can I just sit here and scan it over and over again?
We love the enthusiasm but we do have some measures in place that prevent fraudulent scans.  On most tags there is a 5 minute scan cool down period, whi...
Fri, 21 Feb, 2020 at 12:35 PM
Is your app available outside of North America?
The app is available to download in most countries excluding China and North Korea. Currently the app is only available in English.
Fri, 21 Feb, 2020 at 12:41 PM
Where do you get your environmental metrics?
Our environmental metrics within the app come from a third-party auditor, WSP. Our metrics are based on the production and distribution of the single-use it...
Fri, 21 Feb, 2020 at 12:42 PM
I have children, and want them to use the app. Can the app be used without a mobile device?
Currently, the Fill it Forward app is only supported on Android and iOS devices so you need a mobile device in order to use the app.
Fri, 21 Feb, 2020 at 1:04 PM
Do you sell my data?
 No we do not sell your data to any 3rd parties.
Fri, 21 Feb, 2020 at 1:21 PM