Cupanion Product FAQ

What does your Friends for Life guarantee cover?
Our Friends for Life guarantee covers any manufacturing defect for the lifetime of the product. What is considered a manufacturing defect? Shattering...
Mon, 30 Sep, 2019 at 4:47 PM
How is the Cupanion bottle eco-friendly? It is made of plastic!
That's a great question! At Cupanion we are committed to creating products that inspire the world to reuse. All of our plastic products are BPA/BPS...
Wed, 4 Mar, 2020 at 5:21 PM
Help! My Cupanion bottle smells moldy/dirty
We want your Cupanion bottle to last a lifetime! Here are some tips on you how you can keep your Cupanion bottle clean: Wash it in a dishwasher if ...
Mon, 7 Oct, 2019 at 12:54 PM
Can the Cupanion Bottle be used for for hot beverages?
We generally don't recommend that you use the bottle for hot liquids since it doesn't have a sleeve and is single-walled so it will heat up to the...
Fri, 11 Oct, 2019 at 12:00 PM
Do you sell replacement parts?
Yes we do! You can purchase replacement parts at shopcupanion.com (US) or shopcupanion.ca (Canada).
Mon, 30 Sep, 2019 at 4:28 PM
Help! My brand new bottle smells strongly of “plastic”
Although the brand new bottle may smell “plasticky”, this is in fact from our bottle inserts which are printed with vegetable-based inks - which can smell s...
Wed, 4 Mar, 2020 at 5:27 PM