Fill it Forward

FAQ 3

• How do you give to your charitable partners? How does your business model work?
• I got a custom Fill it Forward stickers but lost it, will you send me a new one?
• Are your products and stickers customizable?

Fill it Forward Giving Information 3

• How are projects funded?
• How are the projects selected?
• Can we support a different charity?

Cupanion Product FAQ 6

• What does your Friends for Life guarantee cover?
• How is the Cupanion bottle eco-friendly? It is made of plastic!
• Help! My Cupanion bottle smells moldy/dirty
• Can the Cupanion Bottle be used for for hot beverages?
• Do you sell replacement parts?

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Cupanion Product Care Instructions 3

• Tritan Products Care Instructions
• Stainless Steel Product Care Instructions
• Glass Cupanion Product Care Instructions

Fill it Forward Product FAQ 4

• If I loose my Fill it Forward sticker will I loose my progress?
• Are your Fill it Forward stickers waterproof?
• Can I have multiple stickers tied to one account?
• Why does it take a long-time for my stickers to arrive in the mail?

FAQ 8

• Is your app free to download?
• Where can I download the Fill it Forward app?
• I got a Fill it Forward sticker, can I just sit here and scan it over and over again?
• Is your app available outside of North America?
• Where do you get your environmental metrics?

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Troubleshooting Tips 2

• Help! My app is stuck on a white screen, how can I fix it?!?!
• Help! I got a new phone and can't remember my password

Fill it Forward App 4.0.0 6

• Will my Fill it Forward sticker still continue to work with the new app?
• Will my account still work with the new app?
• Help my I lost my streak when I migrated over to the new app!
• Help! I reset my password but did not receive the link.
• How do I change my screen name within the app?

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Your order 2

• Tracking your order
• Return Policy

Shipping FAQs 2

• How long will the delivery take?
• Shipping Policy

Privacy policy 0

Opt-out policy 0